Privacy Policy

Ice Realm Carlsbad
Effective Date: February 25, 2026

Ice Realm Carlsbad (“Ice Realm,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing information
Registration details
Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information to:

Process registrations and bookings
Provide customer support
Send confirmations and service-related updates
Send SMS notifications (if you opt in)
Improve our services

3. SMS Communications & Opt-In

If you provide your mobile phone number and opt in, you consent to receive SMS messages from Ice Realm Carlsbad.

How You Opt In:

You may opt in by:

Checking an unchecked consent box on our website forms
Registering for classes or events and agreeing to receive SMS messages
Signing up in person and providing written consent

Consent is not required as a condition of purchase.

Message Types May Include:

Class confirmations
Schedule reminders
Event updates
Account notifications
Facility announcements

Message frequency varies based on your activity.

Message and data rates may apply.

4. Opt-Out Instructions

You may opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

You may also contact us directly:

📞 +1 760-621-7718
📧 info@icerealmcarlsbad.com

After opting out, you will no longer receive SMS messages unless you re-enroll.

5. Mobile Information Sharing Statement (REQUIRED FOR APPROVAL)

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS consent and phone numbers are used solely for communication related to Ice Realm Carlsbad services.

6. Cookies & Tracking

We may use cookies and third-party analytics tools to improve user experience and website performance.

7. Data Security

We implement reasonable security measures to protect your personal information.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Information

Ice Realm Carlsbad
Carlsbad, California
📞 +1 760-621-7718
📧 info@icerealmcarlsbad.com