EMPLOYMENT OPPORTUNITIES

JOIN OUR TEAM

At Ice Realm, we're dedicated to igniting the passion for ice sports like hockey and skating. Our team consists of enthusiastic ice lovers who trust and respect each other's knowledge, dedication, and value to our customers. We cultivate a fun work environment where both our customers and team members feel valued and engaged. Working at an ice rink means having flexible hours, including mornings, afternoons, evenings, and weekends. This flexibility makes it an ideal job for students or those with other part-time commitments. Succeeding with us is straightforward: show up prepared, be friendly, and be ready to assist others. Think you have what it takes? Join our team!

APPLICATION FORM

Position Summary: The Facility Coordinator/Manager oversees the maintenance and operational efficiency of Ice Realm. This includes overseeing the Zamboni crew, ice quality, building maintenance, and training staff.

Key Responsibilities:

• Manage the Zamboni crew and ensure optimal ice quality.

• Oversee building maintenance and repair schedules.

• Train staff on operational procedures and safety protocols.

• Prepare and submit operational reports.

• Maintain maintenance logs and shared project reports.

• Other duties as requested by the leadership and management team.

• Coordinate with other departments to support rink events and programs.

Qualifications:

• Experience in facility management or a similar role.

• Knowledge of ice rink operations and maintenance.

• Strong organizational and training skills.

• Ability to work in a physically demanding environment.

Application Form

Position Summary: The Operations Supervisor manages the daily operations of Ice Realm, including staff supervision, shift management, and ensuring a high-quality guest experience. This role supports the Operations and Facility Coordinator/ Manager in maintaining efficient rink operations.

Key Responsibilities:

• Supervise and manage rink staff during assigned shifts.

• Oversee guest services and ensure customer satisfaction.

• Coordinate with maintenance and operations teams to ensure facility upkeep.

• Oversee scheduling and shift assignments.

• Assist in staff training and development.

• Address and resolve customer inquiries and issues.

Qualifications:

• High school diploma or equivalent; post-secondary education preferred.

• Experience in a supervisory role, preferably in a recreational facility.

• Strong interpersonal and leadership skills.

• Ability to work flexible hours, including evenings and weekends.

Application Form

Position Summary: The Operations Specialist performs a variety of duties to support Ice Realm's operations, including general maintenance, guest services, skate guard, snack bar, pro-shop, scorekeeping, cashier and other tasks assigned by the Manager on Duty (MOD).

Key Responsibilities:

• Assist with box office operations and guest services.

• Perform general maintenance and cleaning tasks.

• Serve as a skate guard and scorekeeper during events.

• Support various rink programs and activities as needed.

Qualifications:

• High school diploma or equivalent.

• Versatility and ability to manage multiple tasks.

• Customer service experience preferred.

• Ability to work flexible hours.

Application Form

Position Summary: The Zamboni Technician handles supporting the quality of the ice surface, equipment maintenance, and building repairs. This role also involves guest services, supporting operations and other tasks assigned by the Manager on Duty (MOD).

Key Responsibilities:

• Operate and support Zamboni machines for the best ice quality.

• Perform routine equipment maintenance and repairs.

• Conduct building maintenance tasks.

• Assist with guest services and other operational duties.

Qualifications:

• Experience with Zamboni operations and ice maintenance.

• Mechanical aptitude for equipment repairs.

• Ability to work independently and as part of a team.

• Strong attention to detail.

Application Form